Professor Olga Matthias

Sheffield Business School

Before joining Sheffield Business School in December 2017, Olga held a number of leadership roles in industry and subsequently in academia. Having successfully transferred a practical skillset developed over many years as a management consultant to academia to contribute to research, learning and teaching, her research and teaching reflects this broad and practical experience base. Having completed her doctoral thesis on customisation of service design in management consultancy, Olga’s research focus remains performance related. Her work in healthcare, consultancy and the legal profession explores service design, quality and improved performance. Olga has published extensively and supervised students in these areas.

Key Dates

September 2019
First call for papers
Submit a Paper

October 2019
Second call for papers

Monday 10th February 2020
Final date for submission of papers for review

Monday 10th February 2020
Final date for submission of poster presentations

Wednesday 4th March 2020
Reviews returned to authors

Friday 20th March 2020
Final paper submission

Friday 3rd April 2020
Final papers to conference organisers

Wednesday 13th to
Friday 15th May 2020