Welcome to Sheffield Business School
at Sheffield Hallam University

A warm welcome to the annual Council for Hospitality Management Education (CHME) research, Learning and Teaching conference at Sheffield Hallam University is the 29th in a series of conferences with the theme title.

“Creating Hospitality Experiences: Authenticity in an emerging world of Hyper-Reality”

13th-15th May 2020

Sheffield Business School, as the UK’s third-largest business school, is delighted to be hosting this year’s conference as part of Sheffield Hallam University. The university is one of Britain’s most progressive and ambitious modern universities. We are proud of our outstanding facilities, excellent teaching, attractive surroundings and a commitment to helping students achieve their maximum potential.

Although Sheffield is the UK’s fifth-biggest city, Sheffield feels quite small because it’s so compact. The city offers some of the best nights out in Britain. There’re fantastic music venues, a thriving comedy scene, the largest theatre complex outside London, and plenty of art galleries and museums for you to explore, and a short tram ride away the Meadowhall shopping complex with its range of leisure facilities.

If you enjoy fresh air and green surroundings, Sheffield is one of England’s leafiest cities, with 200 woodlands, parks and gardens. Inside the city are the Victorian Botanical Gardens, the modern Winter Garden and peaceful riverside walks. And unlike any other British city, we have part of a National Park within the city boundaries and for those of you who want to venture further – the Chatsworth estate and parkland. The man of steel who represents our city and the banner icon for this conference looks out from the cityscape towards the Peak District National Park, a true representation of what Sheffield was and now is. Sheffield has an industrial history, but has recently transformed itself. In the last 10 years the city has grown more than anywhere outside London in terms of the knowledge economy and new jobs.

A warm welcome awaits all that come to Sheffield and Sheffield Business School.

Experience for all stakeholders (customers, staff, investors, education) is the core of the Hospitality industry. With the advancement of the experience economy, the growth of the sharing economy and the proliferation of information and communication technologies, the challenge for the industry is how to continue to create and deliver experiences which are authentic or deemed as ‘authentic’ by stakeholders. This CHME conference aims to debate this from a diverse perspective as the future of the industry hinges on creating experiences.

It will be of special interest to academics, students and industry practitioners from hospitality and related fields.

The three track streams of the conference will be:

  • Hospitality Management
  • Critical and Cultural Studies of Hospitality
  • Learning, Teaching and Assessment in Hospitality Management Education

With two additional track streams of:

  • Food, Drink and Society
  • Business Engagement:  Bridging the Gap between Academia and Industry

Dr Emma Martin
Head of Department
Service Sector Management
Sheffield Business School

Dr Alisha Ali
PhD Programme Leader
Sheffield Business School

Dr David Graham
Hospitality Subject Group Leader
Sheffield Business School

This Conference is brought to you with the support of the following organisations

Key Dates

September 2019
First call for papers
Submit a Paper

October 2019
Second call for papers

Monday 10th February 2020
Final date for submission of papers for review

Monday 10th February 2020
Final date for submission of poster presentations

Wednesday 4th March 2020
Reviews returned to authors

Friday 20th March 2020
Final paper submission

Friday 3rd April 2020
Final papers to conference organisers

Wednesday 13th to
Friday 15th May 2020